Help center
Frequently asked questions
Everything about how Keel works, billing, and your data. Can't find it here? Message us on Support.
General
What is Keel? ▾
Keel is a subscription app that puts your tasks, habits and money in one place, with a single daily Life Score so you always know where you stand.
Who is Keel for? ▾
Anyone who wants their day-to-day life to feel more put-together — professionals, business owners, and students. Onboarding adapts to whichever fits you.
What devices does Keel work on? ▾
Any phone, tablet or computer with a browser — no app store install needed. You can also subscribe your phone's own Calendar app to your Keel tasks.
Pricing & billing
How much does Keel cost? ▾
See current pricing on the
Pricing page — monthly or annual (annual saves about 20%).
How do I pay? ▾
Right now, payment is by InstaPay or bank transfer: pick a plan, send the payment with your reference code, upload your screenshot in the app, and we activate your account — usually within a few hours. Card payment is coming soon.
Can I cancel anytime? ▾
Yes. Message us and you won't be charged again — you keep access until the period you already paid for ends.
Do you offer refunds? ▾
If something's gone wrong with a payment, message Support within 48 hours and we'll sort it out directly — we don't yet have an automated refund system since billing is still manual.
Your data & privacy
Is my financial data safe? ▾
Yes — your data is locked to your account only, encrypted in transit, and no one else can read it. See our
Privacy Policy for details.
Do you sell my data? ▾
No. We don't sell or share your personal data with advertisers.
Can I delete my account? ▾
Yes — message Support and we'll permanently delete your account and data.
Account & app
I forgot my password. ▾
Use "Forgot password?" on the log-in screen — we'll email you a reset link.
Can I sync my tasks to my phone's calendar? ▾
Yes — Settings has a subscribable calendar link that works with iPhone Calendar, Google Calendar and Outlook. It's one-way (Keel → your calendar) and refreshes roughly hourly.
Is Keel available in Arabic? ▾
Not yet — Keel is currently English only. Arabic support is on our roadmap.