Help center

Frequently asked questions

Everything about how Keel works, billing, and your data. Can't find it here? Message us on Support.

General
What is Keel?
Keel is a subscription app that puts your tasks, habits and money in one place, with a single daily Life Score so you always know where you stand.
Who is Keel for?
Anyone who wants their day-to-day life to feel more put-together — professionals, business owners, and students. Onboarding adapts to whichever fits you.
What devices does Keel work on?
Any phone, tablet or computer with a browser — no app store install needed. You can also subscribe your phone's own Calendar app to your Keel tasks.
Pricing & billing
How much does Keel cost?
See current pricing on the Pricing page — monthly or annual (annual saves about 20%).
How do I pay?
Right now, payment is by InstaPay or bank transfer: pick a plan, send the payment with your reference code, upload your screenshot in the app, and we activate your account — usually within a few hours. Card payment is coming soon.
Can I cancel anytime?
Yes. Message us and you won't be charged again — you keep access until the period you already paid for ends.
Do you offer refunds?
If something's gone wrong with a payment, message Support within 48 hours and we'll sort it out directly — we don't yet have an automated refund system since billing is still manual.
Your data & privacy
Is my financial data safe?
Yes — your data is locked to your account only, encrypted in transit, and no one else can read it. See our Privacy Policy for details.
Do you sell my data?
No. We don't sell or share your personal data with advertisers.
Can I delete my account?
Yes — message Support and we'll permanently delete your account and data.
Account & app
I forgot my password.
Use "Forgot password?" on the log-in screen — we'll email you a reset link.
Can I sync my tasks to my phone's calendar?
Yes — Settings has a subscribable calendar link that works with iPhone Calendar, Google Calendar and Outlook. It's one-way (Keel → your calendar) and refreshes roughly hourly.
Is Keel available in Arabic?
Not yet — Keel is currently English only. Arabic support is on our roadmap.